Thank you for choosing Glenn International Trade LLC (“we”, “us”, “our”), a business specializing in global trade and curated product offerings, located at 133 Woodstream Rd, Upper Chichester, PA. 19061 and operating the official website https://glenninternationaltrade.com/ (the “Site”). This Privacy Policy governs our collection, use, storage, protection, disclosure, and processing of personal information (“Personal Information”) you provide or we collect in connection with your access to and use of the Site, purchase of our products, engagement with our international trade services, or any other interaction with our business (collectively, your “Use of the Services”).

By accessing, browsing, or using the Site, placing an order, transacting with us, or otherwise engaging with our Services, you (“you”, “your”) consent to the practices described in this Privacy Policy. This policy is incorporated by reference into our Terms of Service, Shipping Policy, and Return & Refund Policy, and applies to all Personal Information we collect from or about you, including information related to domestic and international transactions. We reserve the right to update or modify this Privacy Policy at any time, with changes effective immediately upon posting to the Site (with the “Last Updated” date revised accordingly). Your continued Use of the Services after any changes constitutes your acceptance of the modified policy. We encourage you to review this Privacy Policy periodically for updates, especially for provisions related to international data handling.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your Personal Information (including cross-border data transfers), please contact us at service@glenninternationaltrade.com—we are committed to protecting your privacy and complying with applicable U.S. federal and state data protection laws, as well as relevant international data privacy standards for global trade transactions.

1. Personal Information We Collect

We collect only Personal Information that is necessary to provide, maintain, and improve our Services, process your domestic and international orders, communicate with you, fulfill trade-related obligations, and protect our business and users. We collect information in two primary ways: voluntarily provided Personal Information and automatically collected non-personal information (anonymous data that cannot identify you individually). We do not collect any Personal Information from you without your knowledge or consent, except as required by law or international trade regulation.

1.1 Voluntarily Provided Personal Information

This is information you intentionally share with us when you interact with the Site or our Services, including but not limited to when you:

• Place an order for our products (full name, shipping/billing address, email address, phone number, payment details (e.g., credit card information), and international shipping/import details as required);
• Contact our customer service team (via email, in-person, or other channels) with questions, concerns, trade inquiries, requests, or feedback;
• Create an account on the Site (if applicable) (username, password, email address, and profile information relevant to trade or purchasing);
• Subscribe to our email newsletters, promotional updates, or trade-related communications (if offered);
• Engage with us through social media or other third-party platforms linked to the Site (if applicable);
• Participate in trade-related promotions, contests, or giveaways (if offered);
• Submit trade inquiries or requests for international product sourcing/export services (business name, contact details, trade license information, and other relevant business identifiers as required).

We will only collect the minimum Personal Information required to complete the requested action (e.g., we do not store full credit card details—payment processing is handled by trusted third-party payment providers compliant with U.S. and international payment security standards). For international trade transactions, we may collect additional business or regulatory information as required to comply with U.S. export/import laws and foreign customs regulations.

1.2 Automatically Collected Non-Personal Information

When you access or use the Site, we may automatically collect anonymous, non-identifiable information about your usage and device, using standard web technologies (e.g., cookies, log files). This information does not identify you individually and is used solely to optimize the Site’s functionality, improve user experience, analyze how visitors interact with our content and trade offerings, and track site performance for domestic and international users.

This non-personal information includes, but is not limited to:

• Your IP address (and associated geographic region for trade analytics purposes);
• Browser type, operating system, and device model;
• Pages of the Site you visit, time spent on pages, and navigation paths;
• Referral source (the website or link that directed you to our Site);
• Number of visits to the Site and date/time of your visit;
• Screen resolution and other device-specific settings;
• Language and regional preferences (for optimizing international trade content).

2. How We Use Your Personal Information

We use the Personal Information we collect for legitimate business and trade-related purposes only, and in compliance with applicable U.S. and international data protection and trade laws. We will never use your Personal Information for any purpose not disclosed in this Privacy Policy without first obtaining your explicit consent. Our primary uses of your Personal Information are as follows:

• Process, fulfill, and ship your domestic and international product orders, including sending order confirmations, shipping updates, delivery notifications, and trade-related documentation;
• Process payments for your orders and resolve any payment-related issues (in partnership with third-party payment processors compliant with PCI DSS and international payment standards);
• Respond to your customer service inquiries, trade questions, concerns, and requests in a timely manner, including providing support for international customs and import/export needs;
• Send important non-promotional communications related to your Use of the Services (e.g., policy updates, account notifications (if applicable), order changes, and trade regulatory updates);
• Improve our Site, products, and international trade services by analyzing user feedback, usage data, and customer/trade partner preferences;
• Protect the security and integrity of our Site and business, including detecting and preventing fraud, unauthorized access, or other illegal or abusive activity (including trade-related fraud);
• Comply with applicable U.S. federal, state, and local laws, as well as international trade regulations, export/import laws, and customs requirements (e.g., tax reporting, trade compliance, responding to legal/regulatory requests);
• Send promotional marketing communications (e.g., new product announcements, trade offers, sales) only if you have explicitly opted in to receive such communications (you may opt out at any time, per Section 6);
• Facilitate international trade transactions, including sharing necessary information with trusted third-party logistics and customs brokers to ensure compliance with cross-border shipping laws (only to the extent required for the transaction).

We do not use your Personal Information for profiling or automated decision-making that has a legal or significant effect on you, including for international trade transactions.

3. Disclosure of Your Personal Information

Glenn International Trade LLC does not sell, rent, lease, or otherwise disclose your Personal Information to third parties for their own marketing or commercial purposes—this is a fundamental part of our privacy and trade commitment. We will only share your Personal Information with third parties in the limited circumstances outlined below, and all third parties with whom we share information are bound by strict confidentiality obligations and required to protect your Personal Information in accordance with this Privacy Policy, applicable U.S. law, and relevant international data privacy standards for trade.

We may disclose your Personal Information to:

3.1 Trusted Third-Party Service Providers (Domestic & International)

Third parties who assist us in operating our business, providing the Services, or processing your domestic and international orders—these providers only have access to the Personal Information necessary to perform their services, and may not use it for any other purpose. Examples include:

• Payment processors (to process credit/debit card payments and verify transaction details, compliant with PCI DSS);
• Shipping carriers and logistics providers (e.g., USPS, international couriers) (to fulfill and deliver your orders, including sharing shipping address and contact information);
• Customs brokers and international trade compliance firms (to ensure compliance with U.S. export/import laws and foreign customs regulations, only for applicable international orders);
• Email service providers (to send order, service, and trade-related communications, if applicable);
• Website hosting and maintenance providers (to keep the Site functional and secure);
• Professional service providers (e.g., accountants, lawyers) to comply with U.S. tax and trade laws (only to the extent required).

3.2 Legal and Regulatory Requirements (U.S. & International)

We may disclose your Personal Information if required to do so by applicable U.S. federal, state, or local law, regulation, court order, subpoena, or government request (e.g., from U.S. Customs and Border Protection, law enforcement, or regulatory agencies). We may also disclose your Personal Information to comply with applicable international trade laws, including foreign customs regulations, and to protect our legal rights, property, or safety, and the rights, property, or safety of our customers, trade partners, employees, or third parties (e.g., to investigate or prevent trade fraud, harassment, or other illegal activity).

3.3 Business Transfers

In the event of a merger, acquisition, sale of all or part of our business assets, or other corporate restructuring (e.g., bankruptcy) related to our international trade operations, your Personal Information may be transferred to the new owner or successor entity. The new owner will be bound by the terms of this Privacy Policy, and we will notify you via a prominent post on the Site if such a transfer occurs (to the extent required by U.S. or international law).

3.4 With Your Explicit Consent

We may disclose your Personal Information to any third party if we first obtain your explicit written or electronic consent to do so (e.g., sharing information with a third-party trade partner for a customized international sourcing request you opt into).

3.5 Aggregated Non-Personal Information

We may disclose anonymous, aggregated non-personal information (e.g., overall Site traffic trends, domestic/international product purchase statistics, trade region analytics) to third parties for business analytics, marketing, or trade research purposes. This information does not identify you individually and cannot be linked back to your Personal Information.

4. Data Security & Cross-Border Data Transfers

We take reasonable and industry-standard security measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction, including for data transferred in connection with international trade transactions. We prioritize the security of your information and implement both technical and administrative safeguards to mitigate risks, including but not limited to:

• Secure storage of Personal Information (encrypted digital storage for sensitive data such as contact, payment, and trade-related details);
• Restricting access to Personal Information to only authorized employees and service providers who need it to perform their job duties (including trade compliance staff);
• Requiring third-party service providers (including international logistics and customs partners) to maintain robust security practices and comply with applicable U.S. and international data protection laws;
• Regular security updates and maintenance for the Site and our digital systems;
• Use of secure socket layer (SSL) encryption technology on the Site (indicated by the “https://” prefix and padlock icon) to protect data transmitted between your device and our servers;
• Compliance with U.S. export control laws for the transfer of personal and business data related to international trade transactions.

4.1 Cross-Border Data Transfers

For international trade orders, your Personal Information may be transferred to third-party service providers (e.g., logistics carriers, customs brokers) located in the destination country of your order. We ensure that all such cross-border data transfers are compliant with applicable U.S. law (e.g., the FTC Act) and relevant international data privacy standards, and that all third-party recipients of your data maintain adequate security measures to protect it.

While we strive to protect your Personal Information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information, and you acknowledge that any Personal Information you transmit to us (including for international trade purposes) is done so at your own risk. If we become aware of a data breach involving your Personal Information, we will notify you and applicable regulatory authorities in accordance with applicable U.S. and international law (e.g., providing prompt notice of the breach and steps you can take to protect yourself).

5. Your Rights Regarding Your Personal Information

Depending on applicable U.S. federal and state data protection laws (e.g., California Consumer Privacy Act (CCPA) for California residents, Pennsylvania state privacy laws), you may have certain rights regarding your Personal Information that we collect and process, including information related to international trade transactions. We will honor these rights to the fullest extent required by law, and you may exercise these rights at any time by contacting us at service@glenninternationaltrade.com (we may request proof of identity to verify your request and ensure the security of your information, including trade-related data).

Your rights may include (as applicable):

1. Right to Access: Request a copy of the Personal Information we hold about you, including trade-related data collected for international orders;
2. Right to Correction: Request correction or updating of inaccurate, incomplete, or outdated Personal Information;
3. Right to Deletion: Request the deletion of your Personal Information (subject to legal exceptions, e.g., we may need to retain information to fulfill U.S. tax and trade obligations, process returns, or comply with other legal/regulatory requirements);
4. Right to Opt-Out: Opt out of any promotional marketing communications (per Section 6) or the disclosure of your Personal Information to third parties for their marketing purposes (we do not sell Personal Information);
5. Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights (e.g., we will not charge you higher prices, provide lower-quality services, or deny international trade services because you requested access to your Personal Information);
6. Right to Data Portability: Request a copy of your Personal Information in a portable, machine-readable format (for transfer to another service provider or trade partner, if applicable).

We will respond to all valid privacy rights requests within the time frame required by applicable law (e.g., 45 days for CCPA requests) and will notify you if we need additional time to process your request (for complex or large requests, including those involving international trade data). We do not charge a fee for processing standard privacy rights requests, and may refuse unreasonable or repetitive requests in accordance with applicable law.

6. Opt-Out of Promotional Communications

If you have explicitly opted in to receive promotional marketing communications from us (e.g., email newsletters, new product announcements, trade offers, sales), you may opt out at any time—no questions asked. You can opt out by:

• Replying to any promotional email with the subject line: Unsubscribe;
• Sending an opt-out request to our customer service email: service@glenninternationaltrade.com;
• Using the “Unsubscribe” link included in all of our promotional email communications (a required feature under U.S. CAN-SPAM Act).

We will process all opt-out requests promptly (within 10 business days, as required by law). Please note that opting out of promotional communications does not affect your receipt of non-promotional, essential communications (e.g., order confirmations, shipping updates, customs/trade-related notifications, customer service responses, policy updates)—these communications are necessary to provide the Services and cannot be opted out of, including for international trade transactions.

7. Cookies and Similar Technologies

Our Site may use cookies and similar web technologies (e.g., web beacons, pixels) to collect anonymous non-personal information, enhance your user experience, and optimize the Site’s functionality for both domestic and international users. Cookies are small text files stored on your device when you access the Site, and they do not collect or store your Personal Information on their own.

We use two types of cookies:

• Necessary Cookies: Essential for the Site to function properly (e.g., remembering your cart items (if applicable), shipping address preferences, or trade region selection). These cookies cannot be disabled, as they are required for basic Site functionality.
• Analytical/Performance Cookies: Used to analyze how visitors use the Site (e.g., which pages are most visited, international user traffic trends) to improve content, trade offerings, and user experience. These cookies collect only anonymous non-personal information.

You may adjust your browser settings to block, delete, or disable non-necessary cookies at any time (instructions for doing so are available in your browser’s help menu). Please note that disabling non-necessary cookies may limit the functionality of certain features on the Site (e.g., personalized trade content, international shipping rate calculators). We do not use third-party cookies for marketing purposes without your explicit consent.

8. Children’s Privacy

Our Site and Services (including international trade offerings) are not intended for children under the age of 13, and we do not knowingly collect Personal Information from children under 13 (in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA)). If we become aware that we have inadvertently collected Personal Information from a child under 13, we will delete that information immediately and permanently from our systems. If you are a parent or legal guardian and believe your child under 13 has provided Personal Information to us, please contact us at service@glenninternationaltrade.com to request its deletion.

9. Third-Party Links and Websites

The Site may contain links to third-party websites, services, international trade platforms, or shipping/courier providers that are not owned or operated by Glenn International Trade LLC. These links are provided for your convenience only, and we do not endorse, control, or assume any responsibility for the privacy practices, content, or terms of service of any third-party websites—including those related to international trade or customs.

This Privacy Policy does not apply to any third-party websites, and your use of these websites is at your own risk. We encourage you to review the privacy policy and terms of service of any third-party website you visit before providing any Personal Information to them (including trade-related data)—we are not liable for any collection, use, or disclosure of your Personal Information by third-party websites.

10. Data Retention

We will retain your Personal Information for only as long as necessary to fulfill the purposes for which it was collected, including to process your orders, provide trade-related services, comply with applicable U.S. and international legal/regulatory requirements (e.g., tax, trade, and customs laws), and resolve disputes. After this retention period, we will securely delete or anonymize your Personal Information (excluding aggregated non-personal information for trade analytics purposes).

For international trade orders, we will retain trade-related Personal Information for the period required by U.S. export/import laws and the customs laws of the destination country (typically 3-7 years, as required for trade compliance and tax reporting).

11. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, our handling of your Personal Information (including cross-border data transfers for international trade), or your privacy rights, please contact our customer service and trade compliance team at:

• Email: service@glenninternationaltrade.com (primary contact for all privacy-related inquiries—fastest response)
• Physical Address: 133 Woodstream Rd, Upper Chichester, PA. 19061
• Website: https://glenninternationaltrade.com/

We will respond to your privacy-related inquiries within 24-48 business hours (Monday-Friday, excluding U.S. federal holidays) and work to resolve any issues or address your requests in accordance with this Privacy Policy, applicable U.S. data protection laws, and international trade privacy standards. Thank you for trusting Glenn International Trade LLC with your Personal Information—we value your privacy and are committed to protecting it for all domestic and international transactions.